Announcement

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Account Recovery Policy

Attention All Warlords,

Please make sure to copy down your CS Code and Alliance Code for safe measures. In order to do an account recovery, we will require it. Without that information, we will not be able to recover your lost account.

How to Acquire CS Code:
1. Click on Menu
2. Click on Game Info
3. Write down your CS Code

How to Acquire Alliance Code:
1. Click on Alliance
2. Write down your Alliance Code

Do not share your CS Code or personal information with anyone.

Thank you,
Monster Warlord Team
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Hacked/Stolen/Trading/Selling Account Policy

Hi Warlords,

Due to an influx of reports regarding many players attempting to hack, sell, have sold, trade, or bought an account.

We do not tolerate these actions.

All accounts that are reported will be under close surveillance.

Any account found violating our terms of service will be perma-banned. We will not be able to retrieve any accounts that were claimed to be hacked or stolen. This will help to eliminate the possibly of scammers attempting to sell, retrieve, and sell again.

*Bans will not be solely based on screenshots. We will investigate each account thoroughly.

Please do not share your CS Code or personal information with anyone.

Thank you,
Monster Warlord Team
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Transferring Data Between Devices

Hi Warlords!

This is a friendly reminder to make sure that you complete a data upload to save your data if you would life to transfer your game before switching to a new device!

Follow these steps on your old device:

1. Click on Menu
2. Click on Change Device
3. Click Data Upload

On your new device:

1. Click Menu
2. Click on Change Device
3. Click Data Download

This will help to prevent data loss and you can enjoy your game on a new device

Thank you,
Monster Warlord Team
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FORUM RULES (MUST READ)

GAMEVIL USA welcomes you to our community forums! We love being able to provide a place for our players to gather and discuss the games they play! Our players mean everything to us and we enjoy hearing your opinions (good or bad) about the products we provide to you. This means providing a safe, constructive and pro-active environment for every player new to veteran to come and provide their feedback, and hopefully make some new friends in the process! Below we have detailed the forums Code of Conduct with the intent to inform our players of the rules and regulations of using and posting on these forums. We hope you enjoy these forums as much as we enjoying having them for you! Thank you!

GAMEVIL USA Forum Code of Conduct:

Disciplinary action for violating forum rules will typically take one of the following forms, depending on severity:

• Warning
• Temporary Ban
• Permanent Ban

1. We encourage our players to create fun and innovative forum names that can distinguish themselves to the rest of the forum community. When choosing a forum name please be mindful of the community and refrain from using any names that contain profanity, sexual language/actions, and impersonating GAMEVIL employees. This includes abbreviations, slang, and other bypasses. Inappropriate forum names will result in the account banned from the forums.

2. We will not tolerate rudeness, insulting posts, personal attacks, harassment, name & shame, or purposeless inflammatory posts. Any abuse towards our Community Managers, in any form, will not be tolerated. If behavior is deemed to be toxic, Community Managers may ban forum members without notice.

3. We will not tolerate inappropriate, sexual, vulgar, discriminatory or offensive language of any sort, this includes simulated, insinuated and abbreviated swearing. We ask that all posts pertain to our games and posts referring to illegal activities (drugs, pirating, crimes), Sexual activities and Terms of Service abuse such as hacking, account trading, and account selling will be removed from the forums and the poster could face ban from the forums. This policy also includes inappropriate or profane language that could offend players who read them. Community Managers have a final say on what is deemed inappropriate and there will be no chance for appeals.

4. GAMEVIL encourages players to be active on the forums and feel safe while doing so. This means that spamming another player on their thread or creating a thread to denigrate another player will not be tolerated. Any player found spamming, harassing or flaming another player on the forums will have the posts removed and could face a ban from the forums.

5. We understand that players may have strong feelings toward a specific subject. However please refrain from creating multiple threads of the same topic or discussions to overwhelm the forums. Bumping (repeated posting on a thread to keep it going or visible) is also not allowed. Players found in violation of this will have the threads deleted and may be subject to forum ban.

6. Advertising referral websites, phishing websites, or other malicious links is strictly prohibited. This also includes threads that contain links to non-GAMEVIL games. Any players found posting these types of threads will be banned from the forums.

7. Always post in the correct channel. Unrelated posts will be deleted or moved. Any groups created within the GAMEVIL forums must be pertaining to GAMEVIL or GAMEVIL titles. Any created groups found to be related to any other subjects will be deleted and the creator of said groups could face actions taken against their GAMEVIL forum account.

8. Players found to be posting unapproved, unannounced, or unofficial content based on speculation is subject to deletion, or temporary account suspension. Action taken is based on severity of infraction. This includes speculated future content notes taken from any other site that isn't GAMEVIL USA, unannounced coupon codes, or third party fan sites that may feature potentially leaked content.

9. Do not post or send any (disciplinary) actions taken by Community Managers or Moderators, such as banning, deleting posts, etc. Posting or sending private messages that are received from Community Managers or Moderators is prohibited.

10. GAMEVIL USA asks that players keep the length of their posts to a moderate length. Writing long threads can invite other players to harass the poster as well as incite arguments between players. Players creating extremely long threads will be reminded of this policy and further lengthy submissions could be removed as well as disciplinary action taken against the forum account.

11. GAMEVIL USA with help from moderators monitor the forums. For information on what our moderators do please follow this link: http://m.gamevilusa.com/forums/showthread.php?34449-Moderation

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[IMPORTANT][iOS] Prevent Account Loss

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  • #16
    Unacceptable business practices

    Hi guys, I am Reaver. Like me or hate me, you might benefit from hearing what I am saying in the first post I have made in over 2.5 years of playing this game.

    I am VIP 21. I have spent well over two thousand dollars bringing Reaver up from level one to level 480.

    The amount of money I have spent is negligible compared to the amount of TIME I have invested in advancing my account through Tap Warlord, however.

    I assume I have every artifact Tap offers because I no longer have the option to purchase artifacts/Ooparts. As luck would have it, the Crystal Skull and Lucky Coin were each one of the last 10 artifacts I was offered for purchase, so I had a huge deficit to overcome in autoexploring and Ankh bonus per recall. I did my best to overcome that obstacle by using thousands of jewels to quick explore in order to rapidly built my vital Tap stats.

    I have never taken advantage of a bug, bot, exploit, or anything else that could be considered a dishonest/dishonorable means of advancing in this game. I can't imagine how anyone could be proud of a status gained either in a game or in real life if it was never truly earned and deserved. I don't see the appeal in lying to myself to make myself feel superior.

    The recent update robbed me of my account and I have contacted Gamevil support TWICE regardng the situation.

    I do not feel that my personal privacy should be sacrificed for the privelidge of playing a game. My device settings should be my own to determine and not beholden to the dictates of a company who publishes a game I play. Furthermore, unless I am sorely mistaken, Gamevil gave players little or no warning about the conditions related to device settings which would permanntly disable established accounts before those conditions were made manifest.

    I understand the importance of archiving the CS and Alliance codes in terms of retrieving lost accounts in this game. I recorded and stored both codes for my Reaver account soon after opening it. Recent events have causeed me to place most of my private property into tempory storage facilities, though, and I do no have ready access to those records.

    However, I have contacted Gamevil support and provided them with extensive information about this account which should have been more than sufficient to prove ownership. I have even offered to provide receipts for every In-Game purchase I have made from this account was made until the present.

    Anyone with ANY experience in running a business, online or otherwise, should understand the importance of complete and accuracte accounting of funds expended and received. I have no doubt Gamevil has such records which could be compared to the information I have submitted to them. Additionally, I am sure that their servers maintain Logfiles of every interaction between each player and their provided content. It is hard for me to believe that they absolutely MUST have a CS code in order to restore an account. The mere suggestion that an account that has been lost for over 7 days is unrecoverable is not only a blatent falsehood, it is utterly unbelievable.

    A semi-decent database and a small amount of research is all it would take to verify my claim, but it apppears to me that either Gamevil's Customer Support team are both inept and held unaccountable, OR Gamevil has no regard for honest paying customers.

    That is my rant. Time spent: meaningless. Money Spent: meaningless.

    Let the buyer beward.

    -Reaver

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    • #17
      So are gamevil doing anything about this? I still have some friends that cant play the game.

      Comment


      • #18
        Still no account

        4 mails and I still don't know anything about my account, will it be recovered or not or because I'm a free player I won't have my account back, 3 weeks after they promise to help me? Really???

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        • #19
          monster warlord

          today is 5 days my acct has been gone from device. i have sent all the required info within the expected time frame. i have receive 5 auto responses. THERE IS NO CS AND IF YOUR ACCT IS STOLEN,LOST or anything else. you will have NO chance at recovery. i have message cs, and two ceo level employees and have no response.

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          • #20
            I‘m having the problem that if I turn off the limit ad tracking setting on my iPhone it will turn itself on after a while again and I don‘t know what to do to prevent this.

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