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FORUM RULES (MUST READ)

GAMEVIL USA welcomes you to our community forums! We love being able to provide a place for our players to gather and discuss the games they play! Our players mean everything to us and we enjoy hearing your opinions (good or bad) about the products we provide to you. This means providing a safe, constructive and pro-active environment for every player new to veteran to come and provide their feedback, and hopefully make some new friends in the process! Below we have detailed the forums Code of Conduct with the intent to inform our players of the rules and regulations of using and posting on these forums. We hope you enjoy these forums as much as we enjoying having them for you! Thank you!

GAMEVIL USA Forum Code of Conduct:

Disciplinary action for violating forum rules will typically take one of the following forms, depending on severity:

• Warning
• Temporary Ban
• Permanent Ban

1. We encourage our players to create fun and innovative forum names that can distinguish themselves to the rest of the forum community. When choosing a forum name please be mindful of the community and refrain from using any names that contain profanity, sexual language/actions, and impersonating GAMEVIL employees. This includes abbreviations, slang, and other bypasses. Inappropriate forum names will result in the account banned from the forums.

2. We will not tolerate rudeness, insulting posts, personal attacks, harassment, name & shame, or purposeless inflammatory posts. Any abuse towards our Community Managers, in any form, will not be tolerated. If behavior is deemed to be toxic, Community Managers may ban forum members without notice.

3. We will not tolerate inappropriate, sexual, vulgar, discriminatory or offensive language of any sort, this includes simulated, insinuated and abbreviated swearing. We ask that all posts pertain to our games and posts referring to illegal activities (drugs, pirating, crimes), Sexual activities and Terms of Service abuse such as hacking, account trading, and account selling will be removed from the forums and the poster could face ban from the forums. This policy also includes inappropriate or profane language that could offend players who read them. Community Managers have a final say on what is deemed inappropriate and there will be no chance for appeals.

4. GAMEVIL encourages players to be active on the forums and feel safe while doing so. This means that spamming another player on their thread or creating a thread to denigrate another player will not be tolerated. Any player found spamming, harassing or flaming another player on the forums will have the posts removed and could face a ban from the forums.

5. We understand that players may have strong feelings toward a specific subject. However please refrain from creating multiple threads of the same topic or discussions to overwhelm the forums. Bumping (repeated posting on a thread to keep it going or visible) is also not allowed. Players found in violation of this will have the threads deleted and may be subject to forum ban.

6. Advertising referral websites, phishing websites, or other malicious links is strictly prohibited. This also includes threads that contain links to non-GAMEVIL games. Any players found posting these types of threads will be banned from the forums.

7. Always post in the correct channel. Unrelated posts will be deleted or moved. Any groups created within the GAMEVIL forums must be pertaining to GAMEVIL or GAMEVIL titles. Any created groups found to be related to any other subjects will be deleted and the creator of said groups could face actions taken against their GAMEVIL forum account.

8. Players found to be posting unapproved, unannounced, or unofficial content based on speculation is subject to deletion, or temporary account suspension. Action taken is based on severity of infraction. This includes speculated future content notes taken from any other site that isn't GAMEVIL USA, unannounced coupon codes, or third party fan sites that may feature potentially leaked content.

9. Do not post or send any (disciplinary) actions taken by Community Managers or Moderators, such as banning, deleting posts, etc. Posting or sending private messages that are received from Community Managers or Moderators is prohibited.

10. GAMEVIL USA asks that players keep the length of their posts to a moderate length. Writing long threads can invite other players to harass the poster as well as incite arguments between players. Players creating extremely long threads will be reminded of this policy and further lengthy submissions could be removed as well as disciplinary action taken against the forum account.

11. GAMEVIL USA with help from moderators monitor the forums. For information on what our moderators do please follow this link: http://m.gamevilusa.com/forums/showthread.php?34449-Moderation

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Global Server 2 not working?

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  • Global Server 2 not working?

    hey guys! so i got a new tablet (android os) and i'm trying to recover my account onto it. i know how the account recovery works, but when i try to open a new game in global server 2 on my new tablet, it says "Hacking User. You are blocked."

    i am able to create a game in every other server except the server i need to use to play my old game on my tablet.

    i just really wanna play on here because it's huge compared to my ipod touch and i can see the art a lot better.

    thanks for any help!

  • #2
    Hey ClownKittie,

    Sorry to hear you're encountering issues.
    I'm not too sure as to what happened with your account.
    Please contact CS at https://customer.withhive.com/help/inquire for further assistance with this.
    Thanks.

    Comment


    • #3
      i tried that already but i don't think i was clear enough because all they did was send me te generic, "oh this is what you need to recover your account" reply, even though i don't need help with that.

      i tried sending another thing yesterday. hopefully the response is a bit more helpful. :3

      Comment


      • #4
        Do NOT stick your account on a android tablet. For some reason there is a huge error somewhere with how gamevil identifies android tablets.

        The reason it says banned hacking user is because quite a lot of different tablets get identified as 1 device by gamevil somehow, this means several people will be using their own tablets independently but gamevil identifies them all as the same device.

        Old guild mate lost his account to this error.
        He lost his phone, downloaded mw onto a tablet, went on global to recover his account but there was already an account on it.
        He thought it might have been the old owner of the tablet so downloaded his account over it and went to bed.
        The next day all of his monsters had been deleted!
        The account first on there was being used daily by a completely different device, that person thought he got hacked so deleted everything in anger at losing his own account.....

        But it got even better. Turns out there was 5 different people who got dragged in to the mix, all talking to each other through this one account.
        5 different independent devices all identified as 1 device by mw. All 5 had lost their accounts. They renamed my old guild mates account to Legion xD

        I think eventually the account was banned, which blocked all 5 people from being able to get onto Global1 on their tablets.
        Yours could have been identified as an already blocked one unfortunately :/
        (╯°□°)╯︵ ┻━┻

        Comment


        • #5
          oh jesus christ..lol.

          i guess i'll just make a new game or something then, on the tablet. and keep my good game on my ipod.

          thanks for the advice. :3

          edit: not like these people were helpful anyway, the first time they completely ignored my message and sent the generic account recovery message and this time they just sent what i'm guessing is the generic block message.

          "we regret to inform you, you have been blocked".

          yeah, no crap. just wondering how i'm blocked on a tablet i've never even played on and only on one server that i play on with a different device. lol.
          Last edited by ClownKittie; 03-04-2019, 12:53 PM. Reason: adding

          Comment


          • #6
            That's very strange.. :l
            Thanks for sharing very useful information on this topic.
            I'll pass it it on down to the rest of the team so that they are aware and can investigate it.

            Comment


            • #7
              that would be very appreciated! just going around the forums though, it seems they don't put bugs on their priority list, sadly. :<

              i do hope they take care of and figure it out soon, because i really would love to play my game on my tablet. it's so much bigger and i just looooove the art in this game so much.

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