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GAMEVIL USA Forum Code of Conduct:

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Global Server 2 not working?

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  • Global Server 2 not working?

    hey guys! so i got a new tablet (android os) and i'm trying to recover my account onto it. i know how the account recovery works, but when i try to open a new game in global server 2 on my new tablet, it says "Hacking User. You are blocked."

    i am able to create a game in every other server except the server i need to use to play my old game on my tablet.

    i just really wanna play on here because it's huge compared to my ipod touch and i can see the art a lot better.

    thanks for any help!

  • #2
    Hey ClownKittie,

    Sorry to hear you're encountering issues.
    I'm not too sure as to what happened with your account.
    Please contact CS at for further assistance with this.


    • #3
      i tried that already but i don't think i was clear enough because all they did was send me te generic, "oh this is what you need to recover your account" reply, even though i don't need help with that.

      i tried sending another thing yesterday. hopefully the response is a bit more helpful. :3


      • #4
        Do NOT stick your account on a android tablet. For some reason there is a huge error somewhere with how gamevil identifies android tablets.

        The reason it says banned hacking user is because quite a lot of different tablets get identified as 1 device by gamevil somehow, this means several people will be using their own tablets independently but gamevil identifies them all as the same device.

        Old guild mate lost his account to this error.
        He lost his phone, downloaded mw onto a tablet, went on global to recover his account but there was already an account on it.
        He thought it might have been the old owner of the tablet so downloaded his account over it and went to bed.
        The next day all of his monsters had been deleted!
        The account first on there was being used daily by a completely different device, that person thought he got hacked so deleted everything in anger at losing his own account.....

        But it got even better. Turns out there was 5 different people who got dragged in to the mix, all talking to each other through this one account.
        5 different independent devices all identified as 1 device by mw. All 5 had lost their accounts. They renamed my old guild mates account to Legion xD

        I think eventually the account was banned, which blocked all 5 people from being able to get onto Global1 on their tablets.
        Yours could have been identified as an already blocked one unfortunately :/
        (╯°□°)╯︵ ┻━┻


        • #5
          oh jesus

          i guess i'll just make a new game or something then, on the tablet. and keep my good game on my ipod.

          thanks for the advice. :3

          edit: not like these people were helpful anyway, the first time they completely ignored my message and sent the generic account recovery message and this time they just sent what i'm guessing is the generic block message.

          "we regret to inform you, you have been blocked".

          yeah, no crap. just wondering how i'm blocked on a tablet i've never even played on and only on one server that i play on with a different device. lol.
          Last edited by ClownKittie; 03-04-2019, 12:53 PM. Reason: adding


          • #6
            That's very strange.. :l
            Thanks for sharing very useful information on this topic.
            I'll pass it it on down to the rest of the team so that they are aware and can investigate it.


            • #7
              that would be very appreciated! just going around the forums though, it seems they don't put bugs on their priority list, sadly. :<

              i do hope they take care of and figure it out soon, because i really would love to play my game on my tablet. it's so much bigger and i just looooove the art in this game so much.