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FORUM RULES (MUST READ)

GAMEVIL USA welcomes you to our community forums! We love being able to provide a place for our players to gather and discuss the games they play! Our players mean everything to us and we enjoy hearing your opinions (good or bad) about the products we provide to you. This means providing a safe, constructive and pro-active environment for every player new to veteran to come and provide their feedback, and hopefully make some new friends in the process! Below we have detailed the forums Code of Conduct with the intent to inform our players of the rules and regulations of using and posting on these forums. We hope you enjoy these forums as much as we enjoying having them for you! Thank you!

GAMEVIL USA Forum Code of Conduct:

Disciplinary action for violating forum rules will typically take one of the following forms, depending on severity:

• Warning
• Temporary Ban
• Permanent Ban

1. We encourage our players to create fun and innovative forum names that can distinguish themselves to the rest of the forum community. When choosing a forum name please be mindful of the community and refrain from using any names that contain profanity, sexual language/actions, and impersonating GAMEVIL employees. This includes abbreviations, slang, and other bypasses. Inappropriate forum names will result in the account banned from the forums.

2. We will not tolerate rudeness, insulting posts, personal attacks, harassment, name & shame, or purposeless inflammatory posts. Any abuse towards our Community Managers, in any form, will not be tolerated. If behavior is deemed to be toxic, Community Managers may ban forum members without notice.

3. We will not tolerate inappropriate, sexual, vulgar, discriminatory or offensive language of any sort, this includes simulated, insinuated and abbreviated swearing. We ask that all posts pertain to our games and posts referring to illegal activities (drugs, pirating, crimes), Sexual activities and Terms of Service abuse such as hacking, account trading, and account selling will be removed from the forums and the poster could face ban from the forums. This policy also includes inappropriate or profane language that could offend players who read them. Community Managers have a final say on what is deemed inappropriate and there will be no chance for appeals.

4. GAMEVIL encourages players to be active on the forums and feel safe while doing so. This means that spamming another player on their thread or creating a thread to denigrate another player will not be tolerated. Any player found spamming, harassing or flaming another player on the forums will have the posts removed and could face a ban from the forums.

5. We understand that players may have strong feelings toward a specific subject. However please refrain from creating multiple threads of the same topic or discussions to overwhelm the forums. Bumping (repeated posting on a thread to keep it going or visible) is also not allowed. Players found in violation of this will have the threads deleted and may be subject to forum ban.

6. Advertising referral websites, phishing websites, or other malicious links is strictly prohibited. This also includes threads that contain links to non-GAMEVIL games. Any players found posting these types of threads will be banned from the forums.

7. Always post in the correct channel. Unrelated posts will be deleted or moved. Any groups created within the GAMEVIL forums must be pertaining to GAMEVIL or GAMEVIL titles. Any created groups found to be related to any other subjects will be deleted and the creator of said groups could face actions taken against their GAMEVIL forum account.

8. Players found to be posting unapproved, unannounced, or unofficial content based on speculation is subject to deletion, or temporary account suspension. Action taken is based on severity of infraction. This includes speculated future content notes taken from any other site that isn't GAMEVIL USA, unannounced coupon codes, or third party fan sites that may feature potentially leaked content.

9. Do not post or send any (disciplinary) actions taken by Community Managers or Moderators, such as banning, deleting posts, etc. Posting or sending private messages that are received from Community Managers or Moderators is prohibited.

10. GAMEVIL USA asks that players keep the length of their posts to a moderate length. Writing long threads can invite other players to harass the poster as well as incite arguments between players. Players creating extremely long threads will be reminded of this policy and further lengthy submissions could be removed as well as disciplinary action taken against the forum account.

11. GAMEVIL USA with help from moderators monitor the forums. For information on what our moderators do please follow this link: http://m.gamevilusa.com/forums/showthread.php?34449-Moderation

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Character Different/Missing Issue (Multi Device)

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  • Character Different/Missing Issue (Multi Device)

    I am getting a different character every time i logged in using different devices.

    I usually log in using a PC Emulator most of the time and in mobile device when i am outside.

    So Here's the test that i did...


    Same Hive Account, via FB Login or Hive ID login | Same Server (Kryposa)


    A: Logged in to Mobile Device - Different Character (lvl6 character)

    B: Logged in to Nox or Bluestack (in the same PC) - (lvl22 character)

    C: Logged in to Nox and Bluestack (in different PC and IP) - (lvl22 character/same as B)





    Ive been reading a lot of comments in your FB page and i saw some players posting the similar problem as mine.

    So maybe you can check about this and solve this issue?

  • #2
    I have tried changing system region and system language with a VPN to the country i still cannot login the correct server.

    Who think that hidden Zone servers inside a bigger server gonna help players?
    Please add an option to pick correct server to login to.

    Comment


    • #3
      Same here..

      I have the same issue, when i run the game on my mobile device and choose Kyprosa as game server i find my lvl 23 character but when i run it from Nox emulator on my pc i find a new character on the same server.

      Comment


      • #4
        Me too, I have the same issue, I'm playing with Bluestacks and androids phone with the same Hive/G+ account, but its has different level.

        Comment


        • #5
          Same issue

          I started playing this game in UK on my Iphone, also logged in on my wife's S7. Moved to Hong Kong for work and bought a new S8+ and tried to log into game. Same username, password but got a blank account.
          If I log in on Iphone or S7 I get my account but if I log on via my S8+ I get lowbie account and it logs me out on other phones.
          Spoke to support 3x and got no help, said it was a region issue so set up a VPN on S8+ and didn't change anything, reset phone and set it to EU and then reinstalled game. all my games recognise it as EU except Archeage begins which still logs me into lowbie account.
          I spent a fair amount of money on my account and support haven't helped at all. generic replies that aren't of any real help. They refuse to refund or even transfer purchases to new account so that I can at least begin to try and catch up.
          I'm a big fan of both XLGAMES and GAMEVIL and have played and spent large amounts of money on many of there titles so am trying to persevere but imo this issue is a joke and needs to be addressed asap.

          Comment


          • #6
            Same Issue!!!!

            I have gone through the exact same thing as BootyBiter..... Exactly with the same resolve from support...... I'm am pretty livid....

            Comment

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