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FORUM RULES (MUST READ)

GAMEVIL USA welcomes you to our community forums! We love being able to provide a place for our players to gather and discuss the games they play! Our players mean everything to us and we enjoy hearing your opinions (good or bad) about the products we provide to you. This means providing a safe, constructive and pro-active environment for every player new to veteran to come and provide their feedback, and hopefully make some new friends in the process! Below we have detailed the forums Code of Conduct with the intent to inform our players of the rules and regulations of using and posting on these forums. We hope you enjoy these forums as much as we enjoying having them for you! Thank you!

GAMEVIL USA Forum Code of Conduct:

Disciplinary action for violating forum rules will typically take one of the following forms, depending on severity:

• Warning
• Temporary Ban
• Permanent Ban

1. We encourage our players to create fun and innovative forum names that can distinguish themselves to the rest of the forum community. When choosing a forum name please be mindful of the community and refrain from using any names that contain profanity, sexual language/actions, and impersonating GAMEVIL employees. This includes abbreviations, slang, and other bypasses. Inappropriate forum names will result in the account banned from the forums.

2. We will not tolerate rudeness, insulting posts, personal attacks, harassment, name & shame, or purposeless inflammatory posts. Any abuse towards our Community Managers, in any form, will not be tolerated. If behavior is deemed to be toxic, Community Managers may ban forum members without notice.

3. We will not tolerate inappropriate, sexual, vulgar, discriminatory or offensive language of any sort, this includes simulated, insinuated and abbreviated swearing. We ask that all posts pertain to our games and posts referring to illegal activities (drugs, pirating, crimes), Sexual activities and Terms of Service abuse such as hacking, account trading, and account selling will be removed from the forums and the poster could face ban from the forums. This policy also includes inappropriate or profane language that could offend players who read them. Community Managers have a final say on what is deemed inappropriate and there will be no chance for appeals.

4. GAMEVIL encourages players to be active on the forums and feel safe while doing so. This means that spamming another player on their thread or creating a thread to denigrate another player will not be tolerated. Any player found spamming, harassing or flaming another player on the forums will have the posts removed and could face a ban from the forums.

5. We understand that players may have strong feelings toward a specific subject. However please refrain from creating multiple threads of the same topic or discussions to overwhelm the forums. Bumping (repeated posting on a thread to keep it going or visible) is also not allowed. Players found in violation of this will have the threads deleted and may be subject to forum ban.

6. Advertising referral websites, phishing websites, or other malicious links is strictly prohibited. This also includes threads that contain links to non-GAMEVIL games. Any players found posting these types of threads will be banned from the forums.

7. Always post in the correct channel. Unrelated posts will be deleted or moved. Any groups created within the GAMEVIL forums must be pertaining to GAMEVIL or GAMEVIL titles. Any created groups found to be related to any other subjects will be deleted and the creator of said groups could face actions taken against their GAMEVIL forum account.

8. Players found to be posting unapproved, unannounced, or unofficial content based on speculation is subject to deletion, or temporary account suspension. Action taken is based on severity of infraction. This includes speculated future content notes taken from any other site that isn't GAMEVIL USA, unannounced coupon codes, or third party fan sites that may feature potentially leaked content.

9. Do not post or send any (disciplinary) actions taken by Community Managers or Moderators, such as banning, deleting posts, etc. Posting or sending private messages that are received from Community Managers or Moderators is prohibited.

10. GAMEVIL USA asks that players keep the length of their posts to a moderate length. Writing long threads can invite other players to harass the poster as well as incite arguments between players. Players creating extremely long threads will be reminded of this policy and further lengthy submissions could be removed as well as disciplinary action taken against the forum account.

11. GAMEVIL USA with help from moderators monitor the forums. For information on what our moderators do please follow this link: http://m.gamevilusa.com/forums/showthread.php?34449-Moderation

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[Issues] Crashes/Disconnects/Freezes

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  • [Issues] Crashes/Disconnects/Freezes

    Hello Zenonians,

    It appears that we are getting an influx of reports of users crashing throughout the game.

    In a better effort to track these issues, we ask that if you are a victim of these issues, please post the following in this thread:

    Specific Device(Galaxy S4, Iphone 5, etc...):
    Screenshot:

    If whatever error your running across does give you an error message, we ask that you please provide us a screenshot.

    Lexxington

  • #2
    I got kicked out when the raid without informing the should not be taken to be proof. very uncomfortable when being kicked out because it forced me to wait 2 minutes to be able to back. it happened in the period between 19h - 5pm GMT +7 everyday. sorry, because my english not good. my phone galaxy j7

    Comment


    • #3
      Is it possible on fairy tower that instead of deducting the keys just by entering, why not deduct the keys you've used upon after claiming the fairy dust at the end of your run on the tower? Sometimes the game will froze while i am doing a run on the tower. I need to force close the game. Then after i get back to the game, i will see that my keys have been used but didn't get any fairy dust after finishing couple of stages on the tower. Is this possible? So no key would be wasted if your playing on the tower and will crash? I hope it's possible.
      (free version) 6 :rank therthin - z3
      (Dead) 9 :rank zushii - z4
      ryozuke - z5

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      • #4
        ^ same issue here

        Comment


        • #5
          Using iPad Mini

          After I've been into a raid and after leaving the Raid like being redirected to the town and I click Raid again it crashes.

          It's really unsettling :/ Why are all Gamevil games like this.

          Comment


          • #6
            Nexus 6, was working fine until about 3 hours ago. Restarted, force closed. Just stuck on the loading screen, can't post a screenshot because I'm on my phone.

            Comment


            • #7
              Hi my name is bobby pihi I have a samsung galaxy s3 my game keeps freezing up on me during enhancing/upgrading stuff raids and going into the acheavment section...really really good game but the freezing needs to stop

              Comment


              • #8
                Ever since the xmas patch a few days ago, my zenfone 2 ZE551ML cannot start the game. PLEASE FIX THIS.

                Comment


                • #9
                  I am on iPhone 6s and crash after raid completes before loot is distributed. I crash 10+ times a day minimum on raids it is bleeping ridiculous.

                  Comment


                  • #10
                    I just downloaded the game yesterday to try it out and my game has frozen 5 times and I've gotten to level 3... I haven't even made it through the tutorial yet... It just sits there and does nothing, no kind of error pops up. It's froze 2 times in the little time I was checking to see if I could play it right now in a 5 minute span... Samsung GT-P3113

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                    • #11
                      Game crash when ever my slasher perform the skill which is only 20 sec after log in ....plat form: IOS iphone6
                      char : PKRaiderS

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                      • #12
                        freez

                        asus fonepad 8
                        freez when i press enter to town then after a few sec it will crash .

                        Comment


                        • #13
                          When I've done a task ( say playing arena,or fairy tower) and I go back to town, and I want to raid, it crashes, either when I click raid, or when I click auto party. It usually happens when I've done a few tasks... Sometimes even when I want to click on quests, or even the mail, it crashes if I've done a lot of tasks.

                          I'm using Ipad2 btw... I hope this gets fixed soon, as it really puts me off raiding usually...

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                          • #14
                            I'm using iPad mini 1, and it crashes waaaay more often after the update. Like wtf crashing. Just clicking raid makes me crash. Before the update I could still do a few tasks and click on something then crash, but now it's just one click crash. This has been an issue even before Zenonia S and still no fix, I have no idea what you're working on really.

                            Comment


                            • #15
                              The device we're using is irrelevant since the problem is obviously on the server side. Since last night it's been disconnecting constantly. They should consider hiring more people to work on the game because this is getting beyond ridiculous.

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