How else can I go about getting my account activated again? I have submitted my cs code to customer service and supplied the required information. I haven't played for over a week, missing events, and frustrated because I don't know why I got banned. In game name : Decker in headhunters guild. Played since beta, participated in all events. This will be the first I miss if I can't get back on soon. Please help.

dear gm, pls help me asap!!! i alrdy submit 2 inquary regarding this issue. i lost my account. what really i mean is i cant connect the account anymore. its seem like it lost connect to my hive id(kurosaki_itachi82@yahoo.com) . if possible, i'll to reconnect it back to my google mail (mlas821509@gmail.com).
IGN-ZerefBlack0
server -EU

I accidentally fed my event fire Heide to fodder when I was spamming feeding fodder..... I normally lock all 5*s is there anything that can be done for me?

I had applied for a moderator position and i was wondering if you can tell me the status of this. Intrigued to work with you on here and in game. If you can get back with me i would appreciate it. Thank you

Hive id: Quaivatx
Email: tienhung.neu@gmail.com
Nickname: Jimmy8x
Player Id: 10002648110
Server: US
level: 50
Event PVP event
I want a FIRE SPIEGEL thanks