Ever since the update I have been unable to play. I missed out on the 500 karats and everything. I don't have access to my CS code so I have been trying to email help@gamevil.com but I keep getting this message.

This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

help@gamevil.com

Message will be retried for 1 more day(s)

Technical details of temporary failure:
DNS Error: MX lookup of gamevil.com returned error Timeout while contacting DNS servers

without my CS code I can't use support on the gamevil website. This has been going on for several days now. I really hoped that Gamevil would have fixed this by now. I have 3 character one that was max level and 2 others close, I really want to play.