Results 1 to 8 of 8
  1. #1
    Join Date
    Dec 2017
    Posts
    7

    Angry Lost linked account

    I had an account which was linked to my facebook account, but I deleted it, so now everytime I want to access my fishing superstars account, it asks for my fb, which was deleted.

    Any help?

  2. #2
    Join Date
    Sep 2016
    Posts
    265

    Default

    Hi yanyo,

    We're sorry this happened to you. Please contact our customer support using the link below so that they may reunite you with your account.

    Customer Support: https://www.withhive.com/help/faq

    Thank you for your support!

    -BalkTheLine-

  3. #3
    Join Date
    Dec 2017
    Posts
    7

    Default Thanks for the reply

    Quote Originally Posted by BalkTheLine View Post
    Hi yanyo,

    We're sorry this happened to you. Please contact our customer support using the link below so that they may reunite you with your account.

    Customer Support: https://www.withhive.com/help/faq

    Thank you for your support!

    -BalkTheLine-
    I've contacted the customer support yesterday, although when I was sumbitting my problem, I didn't have some things clear like the 5 things I had to complete. Anyway, I did it but didn't receive any email.

  4. #4
    Join Date
    Dec 2017
    Posts
    7

    Default

    I didn't receive any reply, when will I?
    Thanks for the reply.

  5. #5
    Join Date
    Sep 2016
    Posts
    265

    Default

    Hi Yanyo,

    Our customer support team addresses tickets in the order received. Depending on the volume of tickets received at any given time, it may take 2-3 days to get a reply. I'll mention your issue to the team to make sure they've received it.

    Can you tell me your in-game name?

    Thank you for your support!

    -BalkTheLine-

  6. #6
    Join Date
    Dec 2017
    Posts
    7

    Default

    Quote Originally Posted by BalkTheLine View Post
    Hi Yanyo,

    Our customer support team addresses tickets in the order received. Depending on the volume of tickets received at any given time, it may take 2-3 days to get a reply. I'll mention your issue to the team to make sure they've received it.

    Can you tell me your in-game name?

    Thank you for your support!

    -BalkTheLine-
    Yeah sure, it's "luquizlz" my level was something like 48...

    Thanks for your attention

  7. #7
    Join Date
    Sep 2016
    Posts
    265

    Default

    Hi yanyo,

    Thank you! I've alerted our CS team to your issue and it should be resolved as soon as possible.

    Thank you for your support!

    -BalkTheLine-

  8. #8
    Join Date
    Dec 2017
    Posts
    7

    Default

    Thank you for your help, hope I can get my account back soon

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