Results 1 to 7 of 7
  1. #1

    Default [Notice] Facebook Login Error [6/4/19 PDT] [Updated]

    Greetings Champions,

    We are still looking into the cause of the Facebook Login Error.
    We greatly appreciate your continue patience and cooperation in resolving this issue.

    In the mean time, please contact our Customer Support team to try and find your HIVE ID associated with your Facebook account.
    You can contact our Customer Support at: https://www.withhive.com/help/faq?game_id=397
    Please fill out as much information on the form below for them to verify ownership and retrieve your HIVE ID:

    Server:
    Name on SNS (Facebook) account:
    Character names & levels (Ex: CharacterA level##, CharacterB level##):
    CS code:
    E-mail address:
    Device model:
    Date of Last login:
    Region (Country you reside in):
    Screenshot of any in-app purchases (Must needed if you made any purchase)
    - Android: Google Receipts
    - iOS: iTunes Purchase History


    After retrieving your HIVE ID, please attempt to recover your Password.
    Once you receive both your password and HIVE ID, please log in through HIVE rather than Facebook.

    We sincerely apologize for the long delay in resolving this issue.
    Thank you for your patience and kind understanding.


    ---------------------------------------------------


    We are still looking into the cause of the Facebook Login Error.
    We greatly appreciate your continue patience and cooperation in resolving this issue.

    In the mean time, please try to following steps to ensure there are no issues on your devices.
    1. Update your device to the latest OS version.
    2. Clear the cache and reinstall the Facebook App.
    3. Clear the cache and reinstall Kritika.
    4. Restart your device.
    5. Launch Kritika and attempt to log in through Facebook.

    Alternatively, you may contact our Customer Support team to recover your HIVE ID and log in through HIVE rather than Facebook.
    You can contact our Customer Support at: https://www.withhive.com/help/faq?game_id=397

    We sincerely apologize for the inconvenience.
    Again, thank you for your patience and kind understanding.


    ---------------------------------------------------


    Currently Android users are experiencing Facebook Login issues.
    We are doing our best to resolve the issue as soon as possible.

    At this time, we would like to request those who are affected by this error to share what country they are experiencing the issue from.

    This will further assist us in finding the error and resolving it quickly.

    We sincerely apologize for the inconvenience.
    Thank you for your kind patience and cooperation.
    Last edited by CM_EtherealDuke; 06-13-2019 at 05:53 PM.

  2. #2
    Join Date
    Jun 2019
    Posts
    1

    Default Facebook error

    I'm from the Philippines got the same Facebook error log in
    I have been a player since march 2015.
    IGN Main Toon: G5Rm4
    Last edited by G5Rm4; 06-05-2019 at 02:15 PM.

  3. #3
    Join Date
    Jun 2019
    Posts
    3

    Default Facebok error Türkey

    I have a facebook error here writing from Turkey

  4. #4
    Join Date
    Jun 2019
    Posts
    3

    Unhappy EMERGENCY AID

    Quote Originally Posted by CM_EtherealDuke View Post
    Greetings Champions,

    We are still looking into the cause of the Facebook Login Error.
    We greatly appreciate your continue patience and cooperation in resolving this issue.

    In the mean time, please try to following steps to ensure there are no issues on your devices.
    1. Update your device to the latest OS version.
    2. Clear the cache and reinstall the Facebook App.
    3. Clear the cache and reinstall Kritika.
    4. Restart your device.
    5. Launch Kritika and attempt to log in through Facebook.

    Alternatively, you may contact our Customer Support team to recover your HIVE ID and log in through HIVE rather than Facebook.
    You can contact our Customer Support at: https://www.withhive.com/help/faq?game_id=397

    We sincerely apologize for the inconvenience.
    Again, thank you for your patience and kind understanding.

    ---------------------------------------------------


    Currently Android users are experiencing Facebook Login issues.
    We are doing our best to resolve the issue as soon as possible.

    At this time, we would like to request those who are affected by this error to share what country they are experiencing the issue from.

    This will further assist us in finding the error and resolving it quickly.

    We sincerely apologize for the inconvenience.
    Thank you for your kind patience and cooperation.



    still no news from you. FB error still exists and we're missing events and still the problem could not be solved.

  5. #5
    Join Date
    Jun 2019
    Posts
    3

    Unhappy EMERGENCY AID

    Dear GM, I did all you said. The FB problem is still ongoing and I am missing gifts and activity. When I entered the Google account opened in the past. My real account is through the FB and I can't enter. I don't know how to get into my account every day. Write Me

  6. #6
    Join Date
    Jun 2019
    Posts
    1

    Default

    Quote Originally Posted by CM_EtherealDuke View Post
    Greetings Champions,

    We are still looking into the cause of the Facebook Login Error.
    We greatly appreciate your continue patience and cooperation in resolving this issue.

    In the mean time, please try to following steps to ensure there are no issues on your devices.
    1. Update your device to the latest OS version.
    2. Clear the cache and reinstall the Facebook App.
    3. Clear the cache and reinstall Kritika.
    4. Restart your device.
    5. Launch Kritika and attempt to log in through Facebook.

    Alternatively, you may contact our Customer Support team to recover your HIVE ID and log in through HIVE rather than Facebook.
    You can contact our Customer Support at: https://www.withhive.com/help/faq?game_id=397

    We sincerely apologize for the inconvenience.
    Again, thank you for your patience and kind understanding.

    ---------------------------------------------------


    Currently Android users are experiencing Facebook Login issues.
    We are doing our best to resolve the issue as soon as possible.

    At this time, we would like to request those who are affected by this error to share what country they are experiencing the issue from.

    This will further assist us in finding the error and resolving it quickly.

    We sincerely apologize for the inconvenience.
    Thank you for your kind patience and cooperation.
    Done as instructed and still doesn't work. It has been almost a week now. All the items unclaimed gone just like that especially the latest update's login gift...hurry up and solve this. Even in the past, kritika has problem but it was solve almost immediately...but this time round it has been dragged for so many days. Mind to give us facebook users an answer?

  7. #7
    Join Date
    Jun 2019
    Posts
    1

    Default Facebook error

    Im from the United States and i am having the facebook login error

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •