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  1. #1
    Join Date
    Aug 2018
    Posts
    77

    Default Can't purchase special package

    There's currently an S trainer special package offered to me, but when I click on it, no price is listed (it does show 1500 VIP points, so I assume $15), but even if it did show a price correctly, if I try to click purchase, I get an error that says the item is not available.

    Screenshots below:




  2. #2
    OffTheWall is offline Moderator ★ GAMEVIL Unlocked ★ Moderator
    Join Date
    Apr 2018
    Posts
    1,158

    Default

    Quote Originally Posted by FloydMaseda View Post
    There's currently an S trainer special package offered to me, but when I click on it, no price is listed (it does show 1500 VIP points, so I assume $15), but even if it did show a price correctly, if I try to click purchase, I get an error that says the item is not available.

    Screenshots below:



    Hi FloydMaseda,

    We're sorry you're experiencing that error. We have forwarded the issue for the development team to investigate further. In the mean time, please try restarting the application to reset the shop. If this does not help, please contact our Customer Support with your Account Information and we will assist you as soon as possible.

    Customer Support: https://www.withhive.com/help/faq

    Thank you for your patience and understanding,
    OffTheWall

  3. #3
    Join Date
    Aug 2018
    Posts
    77

    Default

    This was 9 days ago. The screenshot says 6 hours remaining. Thank you for the speedy reply.

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